Skip to main content

About DataCapable.

Transforming Utility Operations

Empowering Communities and
Ensuring Reliability

At DataCapable, we’re not just a company; we’re your trusted partner in revolutionizing utility management. With a legacy of innovation, excellence, and a deep understanding of the challenges faced by utility providers, we’re committed to offering solutions that not only meet but exceed your expectations. Our journey began with a vision to enhance the way utilities operate, communicate, and serve their communities. Today, we stand proud as a leader in providing advanced, reliable, and user-friendly software solutions tailored for the utility industry.

Our Story

When Superstorm Sandy wreaked devastation along the eastern seaboard in 2012, what became a crisis for millions of people also highlighted a huge gap in data collection and analysis. Our founders saw the potential of turning real-time data streams (like social media posts featuring photos and videos) into operational intelligence to enhance every critical level of communication—from governmental awareness and emergency response to personal safety and community connectivity.

From this idea, The DataCapable Platform was created by combining AI-detected public data with human-in-the-loop verification to capture, automate, and effectively report detailed intelligence rapidly and accurately.

Today, our partners utilize the DataCapable Platform to:

  • Manage outage and disaster response efforts during storms like Hurricanes Ida and Harvey.
  • Monitor real-time conditions and deploy crews fighting wildfires throughout California’s wildfire crisis.
  • Keep stakeholders and government officials informed on the impact of critical facilities throughout active shooter events and other safety threats.

What Drives Us

  • Partnerships

    We are focused on building long-term, sustainable relationships with partners, working together to deliver value and drive mutual success.

  • People

    We hire and collaborates with top talent, pooling their passion and expertise to create value and achieve results.

  • Innovation

    We foster a culture of creativity and problem-solving, encouraging employees to think big and try new things. Learning from failure is seen as an essential part of the innovation process.

  • Transparency

    Open and honest communication is valued both internally and externally. Every team member is not only empowered to share their perspective but is expected to do so.

  • Collaboration

    Every team member is not only empowered to share their perspective but is expected to do so.

  • Fun

    A positive work environment is key, with laughter and celebration of both big and small accomplishments being an integral part of the company culture.

DataCapable’s mission is to empower utility providers worldwide with cutting-edge software solutions that enhance operational efficiency, ensure reliability, and transform customer engagement.

We strive to harness the power of real-time data and advanced analytics to drive smarter decision-making and resilient infrastructure, ultimately delivering exceptional service and sustainable outcomes for communities and the environment.

  • Founded on Expertise

    Launched by industry veterans, DataCapable has been at the forefront of utility software innovation. Our expertise is built on a foundation of real-world experience and a deep understanding of the utility sector's needs.

  • Dedicated to Improvement

    DataCapable’s mission is to empower utility providers worldwide with cutting-edge software solutions that enhance operational efficiency, ensure reliability, and transform customer engagement.

    We strive to harness the power of real-time data and advanced analytics to drive smarter decision-making and resilient infrastructure, ultimately delivering exceptional service and sustainable outcomes for communities and the environment.

  • Committed to Community

    The strength of our Community Portal underscores our belief in collaboration. By facilitating seamless interaction among trusted partners, we're fostering a network of support and efficiency.

Why DataCapable?

Founded on
Expertise

Founded on Expertise

Launched by industry veterans, DataCapable has been at the forefront of utility management innovation. Our expertise is built on a foundation of real-world experience and a deep understanding of the utility sector's needs.

Dedicated to
Improvement

Dedicated to Improvement

DataCapable’s mission is to empower utility providers worldwide with cutting-edge software solutions that enhance operational efficiency, ensure reliability, and transform customer engagement. We strive to harness the power of real-time data and advanced analytics to drive smarter decision-making and resilient infrastructure, ultimately delivering exceptional service and sustainable outcomes for communities and the environment.

Committed to
Community

Committed to Community

The strength of our Community Portal underscores our belief in collaboration. By facilitating seamless interaction among trusted partners, we're fostering a network of support and efficiency.

Discover More About DataCapable

Founded with the ambition to transform utility management, DataCapable provides a suite of solutions that bring advanced outage maps, real-time threat detection, and unparalleled customer service to the forefront of utility management. Our drive comes from a commitment to excellence and a passion for empowering communities with reliable, innovative utility management solutions.

Unmatched
Customer Experience

At DataCapable, we equip utilities with cutting-edge tools like Outage & Event Map and Threat Detector, designed to enhance operations and deliver an unmatched customer experience.

Getting Started is Easy.

1. Schedule a Demo

Get hands-on experience with our product suite and see how it can benefit your operations.

2. Sign Contract

Select the products that fit your specific needs and integrate the best-in-class outage technology into your organization.

3. Go Live

Experience the immediate benefits of having reliable outage technology and a 24/7 team dedicated to your success.

Your Next Step.

At DataCapable, we equip utilities with cutting-edge tools like Outage & Event Map and Threat Detector, designed to enhance operations and deliver an unmatched customer experience.

Schedule a Demo

Frequently Asked Questions

What is an outage management system vendor?

An outage management system vendor is a company that provides specialized software solutions designed to efficiently manage and restore power outages within a utility’s service area. These vendors offer tools that automate the detection, analysis, and resolution of outages, enhancing operational efficiency and customer service.

 

Why should I choose DataCapable as my outage management system vendor?

Choosing DataCapable as your outage management system vendor means partnering with a leader in utility management solutions. We offer advanced, reliable, and user-friendly software that helps utilities operate more efficiently, communicate effectively, and serve their communities better.

 

What services do outage management system vendors typically offer?

Outage management system vendors typically offer a range of services, including real-time outage detection, automated alert systems, outage mapping, customer communication tools, and integration with existing utility management systems to streamline operations and improve response times.

 

Can outage management system vendors integrate with other utility systems?

Yes, outage management system vendors provide solutions that seamlessly integrate with other utility management systems, such as SCADA, Customer Information Systems (CIS), and Geographic Information Systems (GIS), to create a unified platform for managing outages and improving overall operational efficiency.

 

What factors should I consider when selecting an outage management system vendor?

When selecting an outage management system vendor, consider factors such as the vendor’s experience in the utility sector, the reliability, and scalability of their software, integration capabilities with your existing systems, customer support services, and the ability to customize solutions to meet your specific needs.

 

How do outage management system vendors enhance customer communication?

Outage management system vendors enhance customer communication by providing tools that offer real-time updates on outage status, estimated restoration times, and detailed information on the cause of outages.

What are the benefits of using an outage management system from a reputable vendor?

Using an outage management system from a reputable vendor offers numerous benefits, including improved operational efficiency, faster response times to outages, enhanced customer satisfaction through better communication, and the ability to leverage advanced analytics for predictive maintenance and strategic planning.

 

How do outage management system vendors ensure data accuracy?

Outage management system vendors ensure data accuracy by leveraging automated data collection, real-time updates from integrated sources, and advanced analytics. This reduces the potential for human error and provides precise information to utility operators and customers.

 

Can outage management system vendors help with regulatory compliance?

Yes, outage management system vendors can help utilities meet regulatory compliance by providing detailed reporting and documentation tools that track outage events, response actions, and restoration efforts, ensuring that all regulatory requirements are met efficiently.

How do outage management system vendors support utility modernization efforts?

Outage management system vendors support utility modernization efforts by offering cutting-edge technology solutions that integrate with smart grid initiatives, enhance data analytics capabilities, and improve overall system reliability and efficiency, paving the way for more resilient and advanced utility operations.

 

What role do outage management system vendors play in disaster recovery?

Outage management system vendors play a critical role in disaster recovery by providing real-time situational awareness, coordinating response efforts, and facilitating communication between utilities, emergency services, and customers. Their tools help ensure a swift and effective recovery from outages caused by natural disasters or other emergencies.